Single Touch Payroll (Accounts Hosted) - Can't find Q drive file to upload to stp.reckon.com

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Single Touch Payroll  (Accounts Hosted) - Can't find Q drive file to upload to stp.reckon.com

I am trying to get Single Touch Payroll submitted for the first time for a payroll run processed today. When I select New Pay run (for Report Type) in Reckon Gov Connect it brings up a file upload box for my desktop, but I cannot work out how to access the Q drive where the file has been saved to.

What to do?

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Mark

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Posted 4 months ago

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Rav, Community Manager

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Hi Mark,
In Reckon Accounts Hosted, you would have saved your pay event file into your Q drive, the next step is to download that file to a destination on your local computer using the Floating Toolbar. 
Once that is done, you can upload into GovConnect and send it off the ATO.

Check out this video below on how to use the Floating Toolbar to download your files (and other functions).


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