Single Touch Payroll EOFY problem

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Lee_10118129
Lee_10118129 Member Posts: 4 ✭
edited August 2019 in Reckon One
I thought that I had completed the Single Touch Payroll EOFY but according to the tax office I have not finalised it.I have deleted the original report and generated a new one, however when I try to send it I get the message
"ERROR An error occurred while processing your request or the page you last visited does not exist any more. Please return to the dashboard."
I am using Reckon One.
Can you help me?

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  • Beverley Ann
    Beverley Ann Member Posts: 7 ✭
    edited August 2019
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    Did you tick the final event in the final pay?  We had all sorts of issues and eventually sorted it but was to do with ticking final event - adding programs (we moved to hosted) - check also that all addresses etc are correct.    Again - Reckon is clunky and not user friendly.

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