Single Touch Payroll - Reckon Data file correct but when file saved and uploaded into Portal one emp
Options
Kerrie_9947831
Member Posts: 17 ✭
With regard to Single Touch Payroll. I have just installed Reckon Portal and followed all instructions. I am trying to get it worked out before our dead line this year. I saved the current pay run and processed the single touch payroll in My Reckon data file and saved the file. I then uploaded this file into the Reckon STP Portal. The file is then uploaded, I checked the gross and tax figures and all correct. I then clicked on the 'detail' section of this uploaded file to make sure all details for all employees YTD figures were correct. One of my 10 employees is incorrect!! His gross and tax figures are correct and his SGC figure is correct, but his EA (employer additional) super figure is $100 different to the figures in my Reckon file. I have double checked his correct figure in my data file, and this is correct but when file uploaded to Portal figure is different. I have deleted this file in the Portal now as the YTD dates are not correct. I have saved a couple of pay runs now and this same employee's EA figure is not same as Reckon data file. Using Reckon Accounts Premier 2018. Hope you can help.
0
Comments
-
Kerrie
Check your EA Super Item setup (double-click on it in your Payroll Items List) ...
Is it set up as a "Super" Type with "Employer Additional (EA)" Company Contribution as the (greyed-out) selected contribution type?
The EA amount should show in the Portal in the "RESC" column
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
0 -
Thanks for reply. Yes checked payroll item. This same payroll item is used for another employee as well, and their totals are all correct, so I presume the payroll item is OK.0
-
Just resolved issued. Had to delete all Employer Additional item from employees paycheques for the year. Start with a zero amount for this item. Then add the item again to each paycheque. This has now resolved the bug in this employees figures when saving the file for STP. Thanks1
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community