single touch payroll using payroll premier

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  • Question
  • Updated 2 months ago
  • Answered
Our Branch number autopopulates in the text field to 001, even though I have previously changed it and saved it as nothing (000).  Then when I connect to STP Connect, it tells me invalid branch number, ABN etc.  Once I change the branch number back to 000 and save it, reissue the STP report and export it to STP connect, it processes successfully.

Is there anyway that I (or Reckon) can stop the branch number reverting back to 001?

Thanks heaps
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Angela Edwards

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Posted 2 months ago

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Rav, Community Manager

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Hi Angela,
Thanks for this, yes at this stage you need to change the branch number manually in Payroll Premier after a STP export. Our devs have advised me that the GovConnect STP portal will be updated to address that particular behaviour. 
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Leanne Dew

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you need to use both 000 and 001 to upload different file atm 
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Angela Edwards

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Thank you Rav and Leanne :)
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Rav, Community Manager

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Hi Angela & Leanne,
The mismatch issue relating to the branch number in Payroll Premier & GovConnect STP has been resolved with an update to GovConnect STP earlier this afternoon.

You will no longer need to manually change the branch number in Payroll Premier for an STP submission.