South32 Share prices not updating

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Hi I'm using Personal Plus 2015 to download share prices but I'm not receiving any updates on South32 (S32). I can get the daily figure from the ASX site so the prices are there but Reckon accounts isn't downloading it. All the other prices are fine. Any suggestions?

Chris A
Photo of Chris Appleby

Chris Appleby

  • 604 Points 500 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Jamaiel

Jamaiel, Employee

  • 2,074 Points 2k badge 2x thumb
Hi Chris,


Welcome to Reckon Community!

Try by first checking the Ticker Symbol of South32 from Investing menu | Security List.

If it is OK, then when doing the One Step Update, click on Select Quotes to ensure that the security is ticked for updates.


Hope it helps!



Kind regards,

Jamaiel
(Edited)
Photo of Chris Appleby

Chris Appleby

  • 604 Points 500 badge 2x thumb
Thanks. I'd forgotten the last step.

It would be good if that tick box were in the Security List window along with the watch list selection.

Chris A