Started moving to 2018 and got error . Solution is Rebuild data

  • 1
  • Question
  • Updated 5 months ago
  • Answered
First time we have had to update to new version. Warning message: Data problem prevents Reckon from continuing. Solution - Rebuild Data. I don't know if I want to do that. And what is the problem in the first place?
Photo of Joanna

Joanna

  • 254 Points 250 badge 2x thumb
  • Worried

Posted 5 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 64,326 Points 50k badge 2x thumb
Hi Joanna,
Do you perform regular maintenance on your data file? 

This message means your there is a element of data corruption in your file. Do you create backups frequently? 
There is more info on this in the following two posts -

How to perform regular data file maintenance in Reckon Accounts (Desktop) - Verify Data / Rebuild Data

How to Verify Data and Rebuild Data for a company data file in Accounts Business (Desktop)