Statement Issues

Options
Jules_8386357
Jules_8386357 Member Posts: 9
edited July 2020 in Accounts Hosted
Good Afternoon, I am having issues with statements. Printing correctly in the morning but in afternoon they are printing with item details. Usually statements just show invoice number and memo. They are not showing details on invoices. Statements that are usually one page are now 4 pages due this?Has anyone else experienced this? Thank you

Comments

  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
    Options
    Hi Julie.  It would appear that you have inadvertently requested this to happen.  When creating statements, on the right hand side are a list of options, the top one of which is Show tax invoice item details on statement.  Untick this and you should be right again.
    John L G
  • Jules_8386357
    Jules_8386357 Member Posts: 9
    edited August 2019
    Options
    Thank you John