Has anyone worked this out? I made the mistake when I first setup the employee and enter a YTD amount thinking that was a proper payment run. So now that I have done a proper run, the pay summary now shows doubled what I submitted. I read I can do a negative adjustment but this would send to ATO? I don't want it to send any payment run to ATO. I just want to fix up my initial YTD to zero so that I have a correct YTD amount. Any ideas?
My YTD figure is incorrect also & I can't fathom it regarding my pay run figures. My Pay runs on the ATO portal are all correctly received & there are no YTD figures mentioned on the portal that I can see, but the YTD figures on the STP mobile APP baffle me.
It's confusing to me the way it describes what $ amounts the YTD figure includes.
The 2019-20 YTD figure should only include moneys paid (pay runs) from 1/7/19 up to 30/6/20.
How can I correct the YTD figures without affecting the Pay Run figures which are correct ?
(Hi Joseph Li above, An adjustment to me is not a pay run but a repair to an error & to me it is a reduction or increase to an employee's pay. The Pay run date is asked for when you start the adjustment I think. Therefore the way I see it is that the employee's income is less or more than they actually received or were paid from the business account, but this is only my understanding )
Cheers, Peter Christie
I have also had the same issue where after successfully submitting pays this year, this time I was asked to add YTD figures. (My saved password also didn't work). I had a Samsung phone software update earlier in the week, and figured that my history had been lost, so I submitted the YTD figures. Like everyone else, I then find my YTD figures were already there, so it is now they are all over-inflated (but I can't work out how the new figures were created, as the difference between what they are showing and what I typed in as the missing YTD figures are different).
Anyway, I am assuming that Reckon has sent through the wrong YTD figures, given RAV's comment towards the top of this post "You can create a negative adjustment if you've over reported figures and need to correct or send a positive balance adjustment for under-reported figures".
So I took a deep breath and submitted a negative adjustment for my gross, tax and super. (To do a negative wasn't straight forward - I had to type the amount, then click at the start of the amount and double click on the .- button - it wouldn't let me select the - sign before typing the amount). So I have got a success message - that it has been submitted and approved by the ATO. My Reckon YTD figures are now correct.
But at this stage I really don't have any confidence in what has happened with my ATO records - like others, the monthly pay records were correct previously, but you can't see what the ATO YTD records are. I am going to ring the ATO during business hours to see what has happened.( I may have to do another adjustment to reverse the one I just did if the ATO figures were previously correct! Which means my Reckon YTD will always be wrong! - lets hope not).
I rang the ATO and they weren't much help. Phone staff are unable to see the YTD records to confirm the balances. However, they assure me what matters is that the balances in the Reckon ap are correct, which they are now. Have to wait until EOFY when the 'tax event' occurs, to be able to check that it is all ok.
Thanks for your story & information re the ATO response, there must be more people with this problem than just us & as you said EOFY will be the time. I have
I haven't received a reply from RECKON yet about the YTD figures & possible adjustment either.
I will check here every payday for any possible updates.
Cheers, Peter Christie
Check employee record in myGov to confirm there is an issue
If incorrect, process an adjustment via Reckon:
In the pay run screen select the blue + icon and select 'New Adjustment' rather than new pay run
Submit a negative adjustment for gross, tax and super if the YTD amounts are overstated. (To do a negative amount, type the amount as a positive amount. Then click at the start of the amount and double click on the .- button)
Await the success message
Check the adjustment has gone through in the ATO Business Portal - STP reporting page
Get employee to confirm the YTD amounts for gross, tax and super in myGov are correct
Thank you, I checked my personal wage amount (employee) in My Gov & the YTD amounts were exactly double the amount my company (I) has paid me. I followed your directions to the "T" & adjustment has gone through.
The 1 question the App asks, that I baulked at earlier on, that prevented me from taking the adjustment path was "The Pay Date" before you enter the adjustment amounts, as I couldn't see how it could only refer to 1 pay run's income, but I powered on & used the last pay date to see what would happen & all ok. The minus symbol trick is a great help, though I only had to hit it once to make it appear & now I'll go back into My Gov & see if the ATO have accepted it.
Cheers, Peter Christie
Hi. Re the pay date, I think the ATO only allow 14 days from the last pay date to make an adjustment, otherwise you have to do it at the time of the next pay (I could be wrong though) - which would be why you need to enter the pay date. Good luck with the rest of it! Cheers Mike
Having the same issue but some date back to 29/08 of last year - we no longer use Reckon for rest of FY as we have moved to an outsourced company - when i look to do a minus transaction i cant seem to do it in Reckon?
Should i just lodge the finalise YTD figures in Reckon STP portal??
SOME HELP PLEASE THIS HAS DRIVEN ME A BIT CRAZYY