STP app help

I downloaded the STP app yesterday but I’ve made mistakes and can’t delete these. Can someone help to delete my whole account and start back over again? I haven’t submitted anything to the ATO. I’ve made mistakes on both accounts I set up. accounts@banoradental.com.au ABN: 2960 269 5429
gavin@banoradental.com.au. ABN: 7493 229 4681

renee

222 Points

Posted 5 months ago

5 months ago

Rav, Community Manager

91,926 Points

Hi Renee,
I've taken a look and it looked fairly messy. I've deleted both ABN registrations and app accounts.
You'll need to register again on the app and set up your ABN's as you need them.

Comment

5 months ago

renee

222 Points

Thank you so much. Another account was also set up rjshoobridge@gmail.com ABN 2960 269 5429 As I couldn’t get the first one to work. Could you also delete this one so I can start fresh

Comment

2019-07-12T01:02:17+00:00

Rav, Community Manager

91,522 Points

Hi Renee,
I deleted that ABN earlier but would you like me to delete the actual Reckon Portal account under that email address as well?

2019-07-12T01:13:45+00:00

renee

222 Points

I would like all of these deleted so I can start fresh again.
I’m hoping by you deleting I can start fresh having no draft payrolls and no YTD totals setup. If I have to set up each staff again that is completely fine. I just want each three completely deleted.
rjshoobridge@gmail.com ABN 2960 269 5429
accounts@banoradental.com.au ABN: 2960 269 5429
gavin@banoradental.com.au ABN: 7493 229 4681

(Edited)