STP App won't start

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  • Question
  • Updated 2 months ago
I installed the STP app and it won't start. I have a Samsung running Android Q 

Alls I get is the little wheel turning round. I uninstalled and reinstalled. No change. 

Hepl
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Kevin Russell, Accredited Partner

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  • Frustrated

Posted 2 months ago

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Rav, Community Manager

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Hi Kevin,
Can you please try the following -

- Close the app in full and swipe it away from your running apps

- Go into your Settings menu; Settings > Apps > Reckon STP > Storage > Clear Data

- Open the app back up and login. 

It should do the trick but let me know if you have any trouble.