STP App Year to date figure accountant can't see on portal

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  • Updated 2 months ago
I've been using the free STP app as we are micro business with less than 4 employees. The pay entries show up fine however for one of our employees I've entered a bulk amount to cover a period of 6 months before I transitioned over to STP reporting. My accountant says and has shown me via the ATO portal that the Year-to-date figure is not showing in the portal. They are however are showing up in the app which means they have been recorded correctly via the app. Should I amend this by adjusting the Year-to-date figure in the app ie. minus the Year-to-date figure and re-enter it again as a new payrun so that it shows up on the portal.
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Paul P

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  • unsure

Posted 2 months ago

  • 1
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Kris Williams

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I don’t use the Mobile app but I’m sure there’s some kind of year end process to be done that picks this up, hopefully more of an expert can help, both you and me!
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Joseph Li

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Initial YTD setup figures are not shown in Business Portal while they are included in employee myGov income statement. Adjustment is not required when employee myGov income statement is correct.
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Paul P

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Thanks for clearing that up, much appreciated Joseph.