STP delayed notification of Software ID to ATO

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Brenda Gibson
Brenda Gibson Member Posts: 3
edited July 2018 in Reckon Accounts (Desktop)
STP delayed notification of Software ID to ATO

I have only notified the ATO of my clients software ID after I had submitted 2 STP files.  Do I need to submit these files again, or will the information be updated from the start of they financial year when I lodge the next event?

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  • Tony West
    Tony West Member Posts: 26
    edited July 2018
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    Hi Brenda.
    I did the same thing. 
    The first time I lodged the STP file the software was not registered.
    (Didn't know we had to do that)
    From then on I was lodging a "replacement" file as I didn't want to lodge the same payroll twice.

    What I believe has happened: 
    Because the original file was not found by the ATO 
    (Due to the software ID not being registered) 
    My second and third attempts as "replacement files" had nothing to replace as the first file was never accepted by the ATO.

    I have now sent a new file, not a replacement and have received the message
    "ATO Status Success" 

    Cheers Tony.