STP end of financial report does not reconcile with approved pay run

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  • Updated 1 week ago
Hi There,

I am trying to lodge the end of financial year (FY2020) STP Report. However, the gross pay amount for an employee is significantly overstated compares to the tally of individual pay run.  The individual pay run is reconciled with my  payroll data so its the STP report that is inaccurate. 

I read in the past discussion about inaccurate employee STP pay summary. The advice from Reckon was that this is something that is okay as long that the data in ATO business portal is accurate.  So, how can we lodge an end of financial year STP report doesnt reconcile with the ATO data+individual STP pay run ?

Can anybody know how to fix this Reckon STP EOFY report?

Much Appreciated,
AG
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Adhitya Gautama

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Posted 2 weeks ago

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Rav, Community Manager

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Hi AG,
First thing, please ensure you have updated to v1.12.9 of the STP app.
If the figures for an employee are inaccurate when you are looking at the End of Financial Year Report in the STP app then you need to need to create an adjustment to amend these prior to sending through the EOFY finalisation.

The figures that are presented to you in the EOFY report in the app will be overwrite all previous data & balances once sent & accepted.
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Rav, Community Manager

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More info on this in our EOFY Finalisation help guide - 

End of Financial Year finalisation with the STP app
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Jennifer Courtenay

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How do you enter a negative $ amount when adjusting? I can't enter " - " before the amount
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James

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I am also having this problem. I have triple checked all the amounts entered by employee/month with a colleague, and they are all correct.

I am running v1.13.0.

The EOFY totals calculated by the Reckon STP app do not add up to the monthly totals.

It appears that the July 2019 amounts are in some cases being added twice into the EOFY totals, as another commentor noted on the thread below, but not in all cases : there are some random amounts being added to other totals. For example, one amount is $2021 too high, which is very suspicious - memory leak of the 20/21 financial year?

https://community.reckon.com/reckon/topics/end-of-financial-year-report-does-not-reconcile-with-mont...

I am not prepared to put in an adjustment to make the Reckon EOFY totals correct, as it seems to me that doing so will make the monthly totals incorrect, and I'm not going to risk the ATO's wrath by doing so.

I have correctly entered all the employee/month totals, and it should not be beyond reasonable expectations that the software will accurately add up those numbers to calculate the correct EOFY totals.

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James

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James

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Ari Gold

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Why the hell are you spamming every single topic with this shit?
People need help with this including me, and you are making that so hard to find.
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Ari Gold

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Rav,
Can you confirm if I send the EOFY report from the app after making my figures correct with adjustments, will that be the ONLY figure the ATO recieve?