STP - Enumeration constraint failed

Bully_9639185
Bully_9639185 Member Posts: 28
edited October 2018 in Reckon Accounts (Desktop)
Note the following ERROR MESSAGE received from ATO STP lodgement - HELP??

"The value specified for an item does not match the item type (value = "Staff Payroll Deduction", item type = String, uniqueID = http://sbr.gov.au/ato.payevntemp: TypeC) Hint:  The Enumeration constraint failed.

Am I supposed to understand what this means?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2018
    It means that you have the term 'Staff Payroll Deduction' listed in a field where its not accepted. Can you please recheck this. 


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  • Bully_9639185
    Bully_9639185 Member Posts: 28
    edited October 2018
    Hi Rav

    Who can I contact to get some assistance with this?   This was a one-off employee deduction (invoice repayment) from the net pay so does not impact the ATO submission?  I can see that it has also impacted subsequent STP lodgements?

    Thanks
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2018
    Did you check any of the fields for the above term following my reply above?


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  • Bully_9639185
    Bully_9639185 Member Posts: 28
    edited August 2018
    No still not fixed Rav - when you say "term", do you mean the word description used is not acceptable or is the problem in how the item has been set up. 

    I have called it "Staff Payroll Deduction" in Payroll Item List.

  • Bully_9639185
    Bully_9639185 Member Posts: 28
    edited August 2018
    Should I discuss this with the ATO??
  • Bully_9639185
    Bully_9639185 Member Posts: 28
    edited August 2018
    OK I think I may have found my error in the Payroll Item and have updated same. 

    The error has impacted the last 3 pay lodgements - even though the error only occurred on the first of the 3 pays?

    So where to now - do I lodge a FULL FILE REPLACEMENT (not for corrections??) for the last pay OR an UPDATE EVENT - for which pay?

    Thanks in advance!
  • Bully_9639185
    Bully_9639185 Member Posts: 28
    edited August 2018
    Hoping for a response to the last message before I have to process another pay?

    Thankyou
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2018
    You have a couple of options, you can either do an Update Event or wait until the next pay which will then send the YTD figure. 

    Best practice is to send a Update Event as its better to get into the standardised processes now while there is some leniency in reporting by the ATO. 


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  • Bully_9639185
    Bully_9639185 Member Posts: 28
    edited August 2018

    Thanks Rav - do I only need to do the Update Event on the last pay and then all 3 pay errors will update?  Sorry for all the questions!