STP Error Code Upon Uplaod:

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Ian Hudson
Ian Hudson Member Posts: 2
edited June 2020 in Reckon Accounts (Desktop)
Hi all,

Upon uploading STP through portal the following message occurs:

>instance.EmployeeData[0].Detail.Email is not any of [subschema 0],[subschema 1], instance.EmployeeData[1].Detail.Email is not any of [subschema 0],[subschema 1]

Any ideas of the error code meaning and possible solution??

cheers all :-)

Comments

  • SarahNation
    SarahNation Member Posts: 21
    edited July 2019
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    I have exactly the same problem.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    Hi guys - have you checked the email addresses for all your employees?  make sure they are correct format - and dont include 2 addresses in the one field?
  • SarahNation
    SarahNation Member Posts: 21
    edited June 2020
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    Hi Linda, I have employees who don’t have email addresses.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited July 2019
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    Blank should be ok - but make sure its actually blank and doesnt contain any spaces or other data?
  • Ian Hudson
    Ian Hudson Member Posts: 2
    edited July 2019
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    Thanks Linda..I'll give that a try :-)