STP ERROR MESSAGE

Bully_9639185
Bully_9639185 Member Posts: 28
edited November 2018 in Reckon Accounts (Desktop)
STP ATO ERROR MESSAGE:  "An unexpected error occurred.  Please try again.  Contact Reckon support if the problem remains".  
How should I respond to this message from 12/10/18.  Later lodgement (19/10/18) has been successful (for the moment anyway!!).  26/10/18 - PENDING

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited October 2018
    This message appears when the ATO is experiencing issues with their SBR2 service and cannot accept your submission.

    Usually, you can submit an Update Event but as you've submitted a successful lodgement after this your YTD figures have been updated.


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