STP error message

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  • Problem
  • Updated 4 months ago
Have uploaded final pay, and then created final pay event. When in Reckon Gov Connect I got an error message
"instance payroll event payroll detail required property "total gross" instance payroll event payroll detail required property "total payg".
HELP
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Wendy

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Posted 5 months ago

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Rav, Community Manager

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Hi Wendy,
When you're uploading the final pay event file into GovConnect, please ensure you select the Update Event/Finalise Year option.


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Wendy

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Thanks Rav - I should have looked harder!
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Kerri Swain

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Hi Rav.  That didn't work for me.  In GovConnect it is showing the totals as zero but if I go into details each employee has a total.