STP Error Message
Options
Debbie_7630441
Member Posts: 7 ✭
STP ATO status error . I got the following error yesterday. Not sure what I need to do to correct this. Confused by previous posts.
ATO Messages
ATO Messages
The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.
Error messages
- The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:TelephoneMinimalN) Hint: The actual length is less than the MinLength value.
- The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found
0
Comments
-
Hi Debbie - the first error you should be able to fix by checking the phone numbers for both the company itself and your employees - and make sure they are not missing any characters... the second error - this post should help you to resolve https://community.reckon.com/reckon/topics/stp-error-addressdetailspostal?utm_source=notification&am...1
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community