STP errors on every submission

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CS01
CS01 Member Posts: 11 ✭
edited October 2018 in Accounts Hosted
We have been loding weekly pay events for STP since 01/07/18 and none have lodged yet. All have an error code and no events are showing on our business portal? 

I have been on the phone with the ATO and have an active SBR provider listed and they have checked the software ID matches the one on Reckon Gov Connect. ?

How do we fix this issue?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    edited October 2018
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    What is the specific error message appearing when you check the status of a pay event?
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