STP file name

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Janelle Wil
Janelle Wil Member Posts: 1
edited July 2020 in Accounts Hosted
When I lodge my file, sometimes it comes up as STP##### J.son file and will save.  Other times it will come up as J.son and will not save - why is this  I was previously on desktop without issue

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
    edited July 2020
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    Hi Janelle,
    Does this occur when you create multiple JSON files in the one session? 
    After you enter a file name into the second one that appears as .json only, does it save successfully?

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  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited April 2020
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    Would it not be that  .json is only an extension, and as such no actual specific file name has been shown to uniquely identify it?
    John L G