The following error message appears when I try to upload my STP file:
instance.EmployeeData[30].Detail.Email is not any of [subschema 0],[subschema 1].
What does this mean and how do I fix it?
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120 Points
Posted 8 months ago
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122 Points
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454 Points
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454 Points
John G, Information Support Analyst
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27,390 Points
Yes, such errors point to the full details required for the submission have not been provided. go back to the source of the information in your programme and complete the required fields.
Sometimes the correct format is important. Check out this article for some items where exact matching and formats are important.
Hope this helps.
regards,
John
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454 Points
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80 Points
Rav, Community Manager
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67,580 Points
Can you please check the next employee in the list ie. the 31st employee in the list.
- 70 Points
Rav, Community Manager
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67,580 Points
Check out the info in this article, it should help you get that fixed -
“Invalid Company Information error” in Govconnect STP when submitting pay events from Reckon Accounts Business & Hosted
- 70 Points
Robyn Kelly, Accredited Partner
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4,126 Points
Reagrds, Robyn K
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122 Points
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120 Points
I have fixed my error. There was nothing wrong with employee 30 (or 29 & 31). I did have 2 email addresses in for an employee. Removed 1 email address and has now worked.
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92 Points
John G, Information Support Analyst
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27,390 Points
Other users have been reporting the same result.
STP cannot tolerate two addresses in the email field. This is the email that the ATO will use to inform the employee of his reported earnings, etc (payment summary details).
thanks and regards,
John.
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110 Points
I keep getting this message and have gone through and checked all the email address and phone numbers and there is nothing wrong.
Rav, Community Manager
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67,640 Points
That error message means that the email address field requires attention. In particular check the 40th employee in the STP list and review if there are any leading or trailing spaces before or after the email address, if there are, remove them. Also check if any of the employees have multiple email addresses listed.
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