STP file uploaded twice.

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Amplify Hearing
Amplify Hearing Member Posts: 2
edited June 2020 in Reckon Accounts (Desktop)
STP file uplaoded twice.Hi, we successfully uploaded our first STP and status states success, however we then realised there was an error and have uploaded a second STP file forgetting to mark it as an update event. We now have 2 successful files listed for the same pay period. Is there anyway to correct this? Thanks.

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  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    This should resolve itself when you send next pay days file :)
  • Amplify Hearing
    Amplify Hearing Member Posts: 2
    edited July 2019
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    Thank you