stp - how do you delete an upload file in draft status if you don't wish to upload it

tony finch
tony finch Member Posts: 11
edited September 2019 in Reckon Accounts (Desktop)
The file is in draft status. It had errors so I recreated and upload again, which I successfully submitted. How do I delete the one in draft status?

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited July 2018
    Welcome to the Reckon Community, Tony.

    At the moment you cannot delete a PayEvent submission that is in draft status.  We are working on a delete feature that we expect will be ready next week.  This draft one will not impede you sending other PayEvents.


    regards,
    John
  • Sari_9173306
    Sari_9173306 Member Posts: 15
    edited July 2018
    Hi John, when do you think the delete function will be ready?
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited July 2018
    Hi Sari,
    Its still very much in the works, its been delayed a bit from our initial timeframe but it shouldn't be too far off. We'll have info on the Community as soon as its ready.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Sari_9173306
    Sari_9173306 Member Posts: 15
    edited July 2018
    Thanks Rav. I notice too there is no report function either. If I go into print, I only get the first page of what i have submitted. I think it would be a good idea to be able to print off some sort of report as "evidence" for an audit file.

    Sari'

  • Casey Farrell_9737511
    Casey Farrell_9737511 Member Posts: 2
    edited July 2018

    I am interested in knowing how to delete STP files in draft also.

    Thanks

  • tony finch
    tony finch Member Posts: 11
    edited August 2018
    the delete function has now been implemented. Thanks Reckon support
  • Sari_9173306
    Sari_9173306 Member Posts: 15
    edited August 2018
    Thank you!! Works too...

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Rav/John

    Any likelihood of being able to delete "submitted" files that contained errors so didn't go through to ATO?
    I currently have 2 "Submitted" files for 05/07/18 - However, the first one never made it to the ATO end (I have confirmed this with ATO)  The "Error" status of this file isn't apparent on the Home screen, it only shows after clicking on that file's "Details" link.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Simon Hutchinson_8164484
    Simon Hutchinson_8164484 Alumni Posts: 135
    edited August 2018
    Hi Shaz,

    No we will not be allowing this for audit purposes. The transaction was sent to the ATO for processing and whilst yes a error occured, it was still submitted for processing and so we believe should be kept as audit log.
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Thanks Simon.  That makes sense but the current display doesn't easily identify a "failed" submission.  Currently it looks like I have 2 identical lodgements on 05/07/18:




    Would be good if the 'failed" one with errors could be shown as such or similar on this main screen ...?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Simon Hutchinson_8164484
    Simon Hutchinson_8164484 Alumni Posts: 135
    edited August 2018
    True, :) we are looking at ways to better display status to avoid something like this.