STP in Reckon Desktop

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  • Problem
  • Updated 15 hours ago
  • (Edited)
We have forgotten to report one of our STP events.  When I go into Employees > Process Single Touch Payroll > and look for the payroll I want to report it is not there, we only have the last payroll available. 

Has anyone else had this issue ?
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emma

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Posted 1 week ago

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Lynne

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I can only see the last 4 payrolls (I do weekly). I assumed it only shows you the last month.
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emma

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Thanks Lynne - when STP first rolled out we only saw one payroll, then we could see a few of them, now it has gone back to showing only the last payroll.

Admin - What is the work around to find previous payruns that have not been uploaded to the portal ??
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Rav, Community Manager

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Are you choosing the Full File Replacement option when submitting your export file?

Full File Replacement only works with the last submission so if you're choosing that option it will only show the last submission for you to replace. It will not show any prior pay events apart from the last one because they cannot be replaced.

More info - https://help.reckon.com/reckon-accounts/payroll/single-touch-payroll/full-file-replacement

If you've already submitted successful pay events AFTER this older one, then your YTD figures have been updated.
(Edited)
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emma

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Thank you Rav

It is a whole pay run from a few weeks ago that we have not reported - we don't have a list of pay runs to select from in Reckon anymore, only the last one completed

https://community.reckon.com/reckon/topics/stp-in-reckon-desktop

I had a response a few months ago ^ link above advising we should be able to see a number of pay runs in Reckon ?
(Edited)