STP issue

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natalie_10117762
natalie_10117762 Member Posts: 2 ✭
edited July 2019 in Accounts Hosted
hi I am attempting to process STP. i completed payroll. However when i select employees; process STP;paydate it says that I have not made any payments for this financial year. Is anyone else having this issue?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,409 Community Manager Community Manager
    edited July 2019
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    Hi Natalie,
    There's a related conversation about this from a few days ago, in particular have a look at Neil's reply in the thread here.

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  • natalie_10117762
    natalie_10117762 Member Posts: 2 ✭
    edited July 2019
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    Hi Rav, this is the first time i have used STP. Neil's response suggests that this is because i have made any payments this financial year. However I made payments today. Could you please clarify the fix to this? 

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