STP LODGE ERROR

  • 2
  • Problem
  • Updated 1 year ago
Hello, Could someone hep me urgently as I’m getting the below error when I lodge a STP file on the reckon GovConnect portal?

 • • The value specified for an item does not match the item type (value = "(03)96955400", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:TelephoneMinimalN) Hint: The Pattern constraint failed.

Regards
Alf B
Photo of Alf

Alf

  • 80 Points 75 badge 2x thumb

Posted 1 year ago

  • 2
Photo of Shisir

Shisir, Employee

  • 3,078 Points 3k badge 2x thumb
Hi Alf,

Could you please try removing the brackets '()' from the contact number "(03)96955400", and try exporting the STP file again from the software?

Check this KB http://kb.reckon.com.au/issue_view.asp?ID=5678 for more information.

Regards

Shisir