STP LODGE ERROR

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  • Updated 2 months ago
Hello, Could someone hep me urgently as I’m getting the below error when I lodge a STP file on the reckon GovConnect portal?

 • • The value specified for an item does not match the item type (value = "(03)96955400", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:TelephoneMinimalN) Hint: The Pattern constraint failed.

Regards
Alf B
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Alf

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Posted 3 months ago

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Shisir, Employee

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Hi Alf,

Could you please try removing the brackets '()' from the contact number "(03)96955400", and try exporting the STP file again from the software?

Check this KB http://kb.reckon.com.au/issue_view.asp?ID=5678 for more information.

Regards

Shisir