STP only created one file
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Catherine moxon
Member Posts: 39 ✭
I did my first pay run for the new year, and the STP section only created the 2nd file, not the one that gets overwritten each payrun, and uploaded into GovConnect.
Anyone have this happen? Nit sure how to fix this issue..
I'm using payroll premier, and i have loaded in the new patch too.
Anyone have this happen? Nit sure how to fix this issue..
I'm using payroll premier, and i have loaded in the new patch too.
1
Comments
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Yes, i did notice the file looks different in 19/20 - perhaps an updated way of doing it? Not sure, but it still works.1
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Hey, did it only create one file for you too?
I was sure we were suppose to have one as a reference (with a date stamp) and one that is to be overwritten each payrun. It doesn't look right to me.
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Yes, only the one file since lodging in 19/20 version.
We've lodged using the one with the date stamp and it works fine; however, maybe Rav can confirm whether two files should be generating?0 -
Yes, i'd love a confirmation Rav please??0
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Happened to me too, only generated the one file. I was able to upload the file in the portal and all the info came across, its currently pending at the moment.1
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Hi Rav,
Can you please confirm that only ONE STP file is now being created instead of the 2 that was being generated in the 18/19 software.
Thanks0 -
Hi folks,
Apologies for missing this thread.
Yes, from the new 2019/20 version onward there is only one JSON file created so there won't be any more confusion around 2 files being generated like the prior version.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Thank you for replying Rav
That's a pretty big change to make without letting everyone know before hand of the new process.
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Hi Catherine,
The secondary file that was created under the previous edition was just a duplicate copy of the JSON. This has simplified it now so there's only one file to contend with for the submission.
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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I can't generate a STP report at all-suggestions?0
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