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  • Updated 1 year ago
I have a  STP from 6 weeks ago that is still saying PENDING.  How do I fix this??
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Posted 1 year ago

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Rav, Community Manager

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Hi Jenny,
In most cases where a pay event remains in Pending state after an extended period of time, its likely due to an issue with the ATO's SBR2 service at the time of submission. This could be due to an outage, issue, maintenance etc.

If you have a pay event(s) successfully submitted after the pending pay event, then your YTD balances are up to date.