STP Question - Please help

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Wendy_10218592
Wendy_10218592 Member Posts: 7 ✭
edited May 2020 in Accounts Hosted
Hi,

I had this error message when uploading STP file GovConnect Portal.  Anyone had this problem before?  

"instance.EmployeeData[28].Detail.PhoneNumber is not any of [subschema 0],[subschema1]


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  • Kris_Williams
    Kris_Williams Member Posts: 3,301 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    I’m guessing one of the employee’s phone number is not in the correct place or format 
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,409 Community Manager Community Manager
    edited September 2019
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    Just adding to the reply from Kris above, check out the phone number details for 29th employee in the STP list. Ensure there are no spaces, brackets, dashes or any other special characters in the phone number field in Reckon Accounts Hosted.

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