STP report not showing superanuation payments

Kerrie_10001583
Kerrie_10001583 Member Posts: 9
edited September 2019 in Reckon Accounts (Desktop)
Hi my STP report is not showing the superanuation payments made, they show on the payslip but not in the report, any help will be appreciated.  I am using desktop Reckon Accounts Premier Accountants Edition 2018
Thanks

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Kerrie

    What report are you referring to or do you mean on the STP submission file when you upload it?


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kerrie_10001583
    Kerrie_10001583 Member Posts: 9
    edited September 2019
    Hi Shaz it is not on the json file so when exporting to RecGov its not showing for the employee under the superannuation for the payroll period or ytd.  It is however on the payslip 
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited April 2019

    It sounds like a possible issue with your Super Payroll Item setup ...

    • Open your Payroll Item List (in dropdown menu under Lists heading along top toolbar)
    • Check that all your Super Items are of the Type “Super” (shown in in the Type column)
    • Double-click on each one & ensure they are setup as per snip below (Ignore the word "Symetry" - This will be whatever you've named that particular Super Item) & with “None” selected on the Tax Tracking Type




    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kerrie_10001583
    Kerrie_10001583 Member Posts: 9
    edited April 2019
    Ok so this is clearly where the problem is, it is set up as payroll item Company Contribution, what is the best way to repair this without losing the ytd amounts, I can’t seem to be able to edit the type in the edit menu
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited April 2019
    Unfortunately Kerrie, the Type can't be changed  :(
    (Hopefully, you only have one Payroll Item/Employee affected ....!)

    You will need to set it up correctly & add it to the Employee record, removing/deleting the old one.

    You can use the "Set up YTD Amounts" feature - under the Employees dropdown menu - to enter the opening balance(s) in.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Kerrie_10001583
    Kerrie_10001583 Member Posts: 9
    edited April 2019
    Thank you so much Shaz, all fixed, I ran a STP report and exported it, I now have superannuation reporting too and ytd amounts to match the old payroll item, I appreciate your help. Regards Kerrie