STP reporting - Reckon Hosted
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Belinda_10026179
Member Posts: 4 ✭
I have just commenced using reckon hosted and am getting errors with stp reporting. I was using payroll premier and had no problems. It is saying there is not file to replace. What do I need to do?
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Comments
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Did you create a new Reckon GovConnect tile for the Hosted STP file (as opposed to the Payroll Premier tile you would have had)?0
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Yes. I’m using the reckon hosted tile0
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As an example; on this link: https://help.reckon.com/reckon-accounts/payroll/single-touch-payroll/transmitting-stp-data-to-govconnect you can see there are 2 tiles. Do you have a Payroll Premier one and now a Hosted one??? And you are clicking on the new Hosted one now to lodge the STP file?0
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Yes I am using the hosted tile0
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Do I have to update the software ID to start using a new product??
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