STP set up phone number

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  • Updated 12 months ago
I am setting up STP to be effective from 1 July.  I am in New Zealand (setting up a Australian company that we own) so I use a NZ phone number in the MFA set up to receive messages.  This number (with the country code) is not accepted and I cannot modify it to add a leading + or 0.  How can I get this phone number accepted?  Does the MFA process only accept Australian phone numbers?
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Graeme Rothera

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Posted 12 months ago

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Rav, Community Manager

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Hi Graeme,
I've just checked this and yes MFA via SMS only accepts AU numbers. We do have a couple of other MFA Authentication methods; Google Authenticator and Chrome Extension Authenicator which should help you to get setup.
There's more info on this here - MFA (Multi-Factor Authentication)