STP set up

Kylie_8961966
Kylie_8961966 Member Posts: 9
edited July 2020 in Accounts Hosted
HI I have a couple of businesses set up in my Hosted account and I've logged into the new version but one of them there is no option to enable STP in preferences.

Comments

  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
    Hi Kylie.  If you are using Hosted 2019 R2, the option is automatically enabled as STP is now mandatory for everybody.
    John L G
  • Kylie_8961966
    Kylie_8961966 Member Posts: 9
    edited July 2019
    yes I am
    I have 2 businesses under the one account and its coming up on one but not the other.


  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
    Hi Kylie

    If you have 2 hosted files and one is coming up with the STP preference then I suggest that one is not upgraded to R2 as John asked.  Do you go in through the 2019 button for both?