STP Submission error message

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  • Updated 8 months ago
Hi I have submitted my first STP and the following error messages came up - The element 'Payroll' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'AmendmentI' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'InteractionTransactionId' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [Payroll] child mandatory element [InteractionTransactionId] was expected but not found.
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Julie Deakin

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Posted 10 months ago

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Rav, Community Manager

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Hi Julie,

This message usually comes up when there is a mismatch in the file types between the STP pay event export file in your Reckon accounting software and the submission method selected in GovConnect.
To put it a bit more simply, you may have chosen the 'Full File Replacement' or "Update" option in GovConnect STP whereas the pay event was just a normal one ie. not created as a Full File Replacement in your accounting software.
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Julie Deakin

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thanks for your reply, should I resubmit the file?
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Susan Gudmann

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Where do I amend from "full file replacement" to "normal pay event".

susan