STPEXPORT.JSON File not generating
Suzanne_10122909
Member Posts: 2 ✭
Payroll Premier 2019/20 - when I am exporting the STP file only one file is created being the Archive file. The stpexport.json file is not created. Please advise.
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Comments
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Exact same thing happened to me last week when i did my first payrun.
I posted a thread about it too, but no response from Reckon still.
I uploaded the date stamp file and it worked, but it would be good to hear from them about where the 2nd file has disappeared too.0 -
Hi Catherine,
I tried to upload the date stamp file into govconnect - invalid.
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Yes, from the new 2019/20 version onward there is only one JSON file created so there won't be any more confusion around 2 files being generated like the prior version.
Sorry for missing your thread Catherine, I've just flicked you a reply on it.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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