Struggling with the final step of bankdata importing in accounts hosted.

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  • Updated 3 years ago
Struggling with the final step of bankdata importing in accounts hosted. I have successfully set up the feeds to my bankwest accounts in bankdata and also set up the accounts properly to reflect online banking access. When I click 'ok' to import I am told "Gateway transaction summary error. You don;t have permission to access bank feeds for this account. Check your branch code, account number and yodlee id in the bank account set up". I have done this and it is all correct. Help Please
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Paul

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Posted 3 years ago

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John G, Information Support Analyst

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Hi Paul,

Welcome to the Reckon Community.

Sounds like you have done everything right, but BankWest is a bit of an exception as it presents its account information in a non-standard manner.  See the article: Unique displays for some Bank Account and Credit Card numbers on BankData for the unique BankWest presentation.


regards,
John.
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Paul

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Thanks John. Working now. I knew I was missing something!!!
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John G, Information Support Analyst

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Great to hear Paul.

regards,
John