• 1
  • Question
  • Updated 8 months ago
  • Answered
I renewed my subscription to Reckon Accounts Personal Plus 2018  in June 2018. A month or so ago I downloaded the 2019 Upgrade and attempted to install it. I was told to uninstall the earlier version which I did.I then loaded the 2019 version and it asked for a Key. The only one I have is from June 2018 so I entered that but it failed. Where do I get a Key for the 2019 version?
Photo of Andy Brockbank

Andy Brockbank

  • 102 Points 100 badge 2x thumb

Posted 8 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 83,936 Points 50k badge 2x thumb
Hi Andy,
Your installation key code is listed in the Members Area. Just log in with your Customer ID & PIN.

Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 49,754 Points 20k badge 2x thumb
Rav why isnt the key available when we download the software
Photo of Rav

Rav, Community Manager

  • 83,826 Points 50k badge 2x thumb
It is. That screenshot above showing the IKC is the step immediately before commencement of the software download.