Super

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  • Updated 4 weeks ago
Hi everyone, I'm using Reckon app to do my STP.
I have a employee earned less than$450 in a month. So I don’t think I need to pay super for her. But when I trying to lodge the date for that week. It’s always shows error and rejected by ato . Is any one could help me with this?
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Alex

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Posted 4 weeks ago

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Rav, Community Manager

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Hi Alex,
What is the error message you are receiving back from the ATO when you send your submission through?
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Alex

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Rav, Community Manager

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Thanks for that. Ok so the problem here is that the figure entered into the super field is more than 2 decimal places ie. $114.393 which is listed in the error message.
What you need to do is get this number back to a valid 2 decimal place number.

You can do this by creating an adjustment in the app, in the payrun screen click the blue + symbol and select 'New Adjustment'.
An example, you could enter something like 0.007 in the super field for this employee, this would bring that figure up to $114.40 which is a 2 decimal place number.
That's just an example, you can enter anything you like as long as it brings it back to a valid 2 decimal place number.
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Alex

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Hi Rav, I double checked the figure I entered, I only have two decimal place there. May be I made a mistake like I should not put the new figure in but just the differences need to adjust ? But until now I already made many times change and all of them been rejected. So I have no idea how much i need to adjust now. Is there any way I can see the figure Ato already have? so I can make the change according to that .And the attached photo is the original lodgement rejected by ato