Hi Nathan For super to calculate in any given month, an employee needs to earn at least $450 gross wages. Once $450 is reached during the month, the program will look back at previous weeks for the month and calculate 9.5% super. If you were to add the gross amounts and multiply by 9.5% you will understand how the program made the calculation for the month.
Super that is not calculating for the employee , you need to check back on how you set up the super fund for that person (if you have set up separate funds). Then check the employee record to make sure you have set super and rate.