Superannuation - negative payroll liabilities

  • 1
  • Problem
  • Updated 8 months ago

Hi! Reckon Accounts Hosted 2018. I've searched through past post, but no success! My problem is, I have a negative balance for 1 employee's super? The first payslip for Jan 2019 had no super, as it didn’t reach the threshold for the month, but then the second pay cycle had super & Reckon calculated the additional/correct super as now we'd made the threshold for the month. My Payroll Liability report is correct, but when I go into pay my liabilities, Jan 2019 has a negative value?? I haven't processed anything any differently (to my knowledge!). Dec 2018 super was all ok, so why do I have a negative liability? What have I mucked up? Thanks kindly in advance!

 
Photo of Leisha S

Leisha S

  • 686 Points 500 badge 2x thumb
  • frustrated!

Posted 8 months ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 52,130 Points 50k badge 2x thumb
Change the dates to 1/12/201818 to 31/01/2019. 

And thank you for your question.

Kr +61407744914
Photo of Leisha S

Leisha S

  • 686 Points 500 badge 2x thumb
Thanks so much for the reply Kevin! Still the same :( negative value hasn't changed! 
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 52,130 Points 50k badge 2x thumb
You might need to widen the date range
Photo of Leisha S

Leisha S

  • 686 Points 500 badge 2x thumb
Widened the search & found negitive amount in Jan 2018!? Why would it only show up now, when I've been using this fund/account prior? Why would I have a negative amount? What has changed or what have I changed? I know I haven't changed anything, cos I wouldn't know how to! Geez!!
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 52,130 Points 50k badge 2x thumb
You have not been recording the liability payment correctly. We have managed to fix it. That's a great result. Please make sure you check this every month from now on. I can't say why it suddenly went out of wack though I have my suspicions. Send me an email if you wish to discuss kevin@zappy.com.au
Photo of Leisha S

Leisha S

  • 686 Points 500 badge 2x thumb
Thanks Kevin! Will send you an email now.
Photo of Vicki Dederer

Vicki Dederer

  • 100 Points 100 badge 2x thumb
Hi Leisha,
This has happened to me a couple of times, it seems that when I do a backup, it does not rebuild some supers, so painful !!!!
Photo of Leisha S

Leisha S

  • 686 Points 500 badge 2x thumb
Hi Vicki,
This is the first time I've had this happen. Any suggestions as to how to fix from your experience? I've got to investigate a suggestion from Kevin, but interested on your version if you have time. Thanks!
Photo of Vicki Dederer

Vicki Dederer

  • 100 Points 100 badge 2x thumb
I discovered it last year when doing group certificates and again now, I am still working through mine at the moment. Last time it seemed to happen with the salary sacrifice payments so I went through and redid them manually, also I
found that I had to open ,unlock and then close the pay slips which helped the totals, this time it is random pay slips so I will probably go through them all the same. Lucky for me I also still do a wage book so the entries will be easy to redo. but it is so frustrating, good luck