Supplier Credit note processing using Core module

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  • Updated 2 years ago
I cannot find anywhere how to process a credit from a supplier using Reckon One core module only.   Our gas supplier has overcharged us for several years and gave us a large refund.  They applied the refund to our current bill then sent us a cheque for the remainder which we have banked.  
So refund was say $1000.
Current bill was $50
Cheque banked was $950.

So how do I process current bill and cheque?  We do not have invoice module.

Cheers Rod
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Rod

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Posted 2 years ago

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Kim Chapman - COS Business Solutions, Accredited Partner

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Hi Rod

You would have to do a Journal (Quick Add + Journal).  CR:  Gas $1000 with tax code, DR:  Gas $50 with Tax Code.  DR:  Bank $950, no tax code.


Kind Regards
Kim Chapman
www.chapmanofficeservices.com
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Rod

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Thank you Kim.  It all appears to have worked with reports balancing and the bank account is correct.  My only issue is that the total of expenses shown on the dashboard is now different to the total shown on all of the reports.  It was the same before the journal.  May be a bug?  Have tried to investigate the difference but can't find it.   May have to get support to have a look at the dashboard calculation of total expenses or can you suggest something else?

Cheers Rod
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Kim Chapman - COS Business Solutions, Accredited Partner

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Hi Rod

Any chance you marked the Journal as a sale rather than a credit?  Sorry forgot to mention that.

Kind Regards
Kim Chapman
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Rod

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There are only three choices as I see it for the transaction type.  Sale, Purchase or leave the transaction type blank.  I marked it as a Purchase. There is no option for credit.

Cheers Rod
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Kim Chapman - COS Business Solutions, Accredited Partner

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Sorry Rod

Yes Sale or Purchase. Should reread. This should have been purchase in this instance. Did it solve your priblem.

Kind regards
Kim Chapman
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Rod

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I had marked all three rows in the journal as purchase.   So as I said all seems ok except for the dashboard graph of total expenses.

Cheers Rod
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Kim Chapman - COS Business Solutions, Accredited Partner

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Thanks Rod.

Rest assured Reckon are reading these posts and are striving for a bug free program.

Sorry I dont have an immediate solution but hopefully in time the dashboard will be corrected.

Thanks again.

Kind regards
Kim Chapman