Supplier with a negative balance in the list but no actual transactions

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  • Updated 4 weeks ago
I am using Hosted 2018. There is a duplicated supplier in the list so we just moved all transactions to the correct one. However, I can see this supplier still being with a negative balance in the list but no actual transactions. I would like to make it inactive but do not want to miss any records. Does anyone know what is going on like this?
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June Hong

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Posted 4 weeks ago

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Hi June

Merge the old Supplier name into the new one & see if that resolves it:
Edit the name of the old Supplier to the EXACT name of the new one.  This will prompt the system to ask if you want to "Merge" them.  Click "Yes".

If there is still a balance issue, try verifying & rebuilding your data file. 

(Edited)