Supplier with a negative balance in the list but no actual transactions

June Hong_9508447
June Hong_9508447 Member Posts: 7 ✭
edited September 2019 in Accounts Hosted
I am using Hosted 2018. There is a duplicated supplier in the list so we just moved all transactions to the correct one. However, I can see this supplier still being with a negative balance in the list but no actual transactions. I would like to make it inactive but do not want to miss any records. Does anyone know what is going on like this?

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,401 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi June

    Merge the old Supplier name into the new one & see if that resolves it:
    Edit the name of the old Supplier to the EXACT name of the new one.  This will prompt the system to ask if you want to "Merge" them.  Click "Yes".

    If there is still a balance issue, try verifying & rebuilding your data file. 

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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