Support Team is at capacity

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  • Problem
  • Updated 11 months ago
Support team is at capacity and disconnects call. Surely you can offer a call bac service...
I am having trouble downloading the tax table updates, and you say we don't have any products registered, which is incorrect...
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Kylie Gibson

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  • Undervalued

Posted 11 months ago

  • 2
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Linda Putland, Accredited Partner

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Kylie - email me your Customer ID - and I will try and find out what the problem is?  Assume you have desktop Reckon Accounts?  are you on a subscription?
Hi Kylie

You are on Hosted, did you launch with the new 2019 and upgrade your file?