switching between companies

Hi, I used to be able to switch between companies in previous versions of QB's however now I have to open previous company every time, is this the only option when working with two different company files?

Linda

120 Points

Posted 8 months ago

8 months ago

Acctd 4 (Shaz) (Reckon Accredited Bookkeeper/Regd BAS Agent), Accredited Partner

4,996 Points

Hi Linda
Access via the "Open Previous Company" option is the standard method.
Can you elaborate further on exactly what you mean by "switch between companies" ?

Comment

8 months ago

Linda

120 Points

Hi shaz, in older versions you used to be able to have two companies open, and select under the file TAB which company to work in now it seems the only option is to always 'open previous company'.
That's ok, it is just a bit of hassle as I have to enter the password everytime I open previous company

Comment

8 months ago

Kerri, Accredited Partner

470 Points

Yes, years ago with Premier you could open 5 different companies if you clicked fast enough on the .exe file but sadly no more that I know about.

Comment

8 months ago

Sharyn

110 Points

I don't believe this is an option anymore.

Comment

2018-09-12T06:59:23+00:00

brian

534 Points

I too have had this problem. Until June of this year (2018) I could go to "File/Open Previous Company" and get the companies (3 of them) I use under that option. Now I only have one company there and cannot do that. I took it up with Reckon and they really just said "Too bad. Suck it up". Unfortunately this seems to be Reckon's attitude to most things so now I just have to go to "File/Open or restore Company/Open a company file. QBW" and restore from there.
It is a pain but clearly Reckon are not interested in doing anything about it - as usual.

2018-09-12T07:38:48+00:00

Acctd 4 (Shaz) (Reckon Accredited Bookkeeper/Regd BAS Agent), Accredited Partner

4,996 Points

Brian, have you set the number of previous company files to 3?
(Just below the company files listed under "Open previous company")

2018-09-12T07:51:51+00:00

brian

534 Points

Set to 5

2018-09-12T08:14:46+00:00

Acctd 4 (Shaz) (Reckon Accredited Bookkeeper/Regd BAS Agent), Accredited Partner

4,996 Points

Sounds like the program's set then so presumably it must be a hardware/software/compatibility issue then .....

8 months ago

Robyn Kelly, Accredited Partner

4,406 Points

Linda - I think what you are suggesting is that when you have the program open & switch between companies (using File > Open or Restore Company) you can then, after doing that, use the File > Open Previous Company. This is NOT retained next time you open the program and have to repeat. Is that correct? Becuase that happens to me too.
Regards, Robyn Kelly