switching between companies

Linda_9787786
Linda_9787786 Member Posts: 5
edited January 2020 in Reckon Accounts (Desktop)
Hi, I used to be able to switch between companies in previous versions of QB's however now I have to open previous company every time, is this the only option when working with two different company files?

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Linda
    Access via the "Open Previous Company" option is the standard method.
    Can you elaborate further on exactly what you mean by "switch between companies" ?  

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Linda_9787786
    Linda_9787786 Member Posts: 5
    edited September 2018
    Hi shaz, in  older versions you used to be able to have two companies open, and select under the file TAB which company to work in now it seems the only option is to always 'open previous company'.
    That's ok, it is just a bit of hassle as I have to enter the password everytime I open previous company

  • Kerri_6634298
    Kerri_6634298 Member Posts: 36
    edited September 2018
    Yes, years ago with Premier you could open 5 different companies if you clicked fast enough on the .exe file but sadly no more that I know about.
  • Sharyn_9783286
    Sharyn_9783286 Member Posts: 3
    edited January 2020
    I don't believe this is an option anymore.  

  • brian_7664759
    brian_7664759 Member Posts: 50
    edited September 2018
    I too have had this problem. Until June of this year (2018) I could go to "File/Open Previous Company" and get the companies (3 of them) I use under that option. Now I only have one company there and cannot do that. I took it up with Reckon and they really just said "Too bad. Suck it up". Unfortunately this seems to be Reckon's attitude to most things so now I just have to go to "File/Open or restore Company/Open a company file. QBW" and restore from there.
    It is a pain but clearly Reckon are  not interested in doing anything about it - as usual.
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2018
    Brian, have you set the number of previous company files to 3?
    (Just below the company files listed under "Open previous company")

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • brian_7664759
    brian_7664759 Member Posts: 50
    edited September 2018
    Set to 5
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2018
    Sounds like the program's set then so presumably it must be a hardware/software/compatibility issue then .....

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 473 Accredited Partner Accredited Partner
    edited September 2019
    Linda - I think what you are suggesting is that when you have the program open & switch between companies (using File > Open or Restore Company) you can then, after doing that, use the File > Open Previous Company.  This is NOT retained next time you open the program and have to repeat.  Is that correct?  Becuase that happens to me too.
    Regards, Robyn Kelly  
  • glendaveale
    glendaveale Member Posts: 176 ✭✭
    edited September 2019
    I had the same problem, but when I switched to "Run as administrator" for another issue it fixed this as well.  Maybe worth a try.
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 473 Accredited Partner Accredited Partner
    edited September 2018
    Yes that worked for me Glenda, thank you.  Linda hopefully this works for you too?
  • Debbie Vantwest
    Debbie Vantwest Member Posts: 3
    edited June 2019
    I have had the same issue and tried the "Run as administrator" and it worked.   It was a pain to be manually opening up companies.  Thank you Glenda Veale for the tip.

  • glendaveale
    glendaveale Member Posts: 176 ✭✭
    edited June 2019
    Your welcome.  Just love this community when we can help each other.