Tab button problems

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  • Problem
  • Updated 5 years ago

This conversation has been merged. Please reference the main conversation: Keyboard Recognition Issue - Use Google Chrome instead

Still having problems with tab button, are Reckon going to fix this?  It seems to happen after a copy/paste via the blue clipboard.  Every time I want to use the tab button after this, insteading of going backwards like others experience, it just escapes out of the invoice altogether, then when i go back into it, the details are still there.  Why does it escape out of the invoice each time.  I have to use the mouse to physically move the cursor between fields which is a pain.
Any help from Reckon?  Shouldn't have to press shift key, in fact that doesn't fix the problem here, only logging out of the accounts and back in seems to fix it, & when there's connection problems like today, that is not an option
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Priscilla Ognenis

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  • frustrated.

Posted 5 years ago

  • 2
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Kris Scott

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yep I am having to use the mouse key - everything takes that much longer. Very very annoying and time wasting.

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