Tax line items missing

Paul Blake
Paul Blake Member Posts: 24
I recently downloaded Reckon Personal Plus 2017 (an upgrade to my 2016 version). All tax line items assigned to categories I've created have been removed. A friend has also complained about the same thing happening to them. This is obviously a bug. Is there any way to recover the tax line item assignments or do I have to add them all back in again manually? 

Comments

  • Paul Blake
    Paul Blake Member Posts: 24
    edited December 2017
    Actually it's all the deduction codes that are missing. The income items are still there; and it's all categories, not just the ones I created.
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
    Hi Paul,

    Sorry for the delay in getting back to you.

    Yes indeed there was a problem in one of the Tax files.  Thanks for drawing our attention to it.

    We have prepared a replacement file TAX.SCD which you can get at http://downloads.reckon.com.au/TAX.SCD and copy it to the Reckon Accounts Personal directory:  C:\Program Files (x86)\Reckon Accounts Personal.  Full guide is available here.


    regards,
    John
  • Paul Blake
    Paul Blake Member Posts: 24
    edited December 2017
    That's great John, thanks! Worked a treat and didn't lose any of the category tax line deduction assignments. Thanks for your prompt response.
  • Andrew Christie
    Andrew Christie Member Posts: 149
    edited June 2019
    Thank you, thank you, thank you :-)