tax rates are incorrect

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Judy Smart
Judy Smart Member Posts: 2 ✭
edited July 2020 in Accounts Hosted
PAYG tax rates are much higher than the ATO tax tables. Eg gross $1140, tax according to Reckon should be $269, according to tax tables $231, $38 more deducted. another one Gross $448, according to Reckon deduct $$33, according to ATO tax tables $20, $13 more. 
Employees are very unhappy about this, and I do not see why I should have to go through and manually override the tax deductions for every employee every week. I am using Hosted 2019, and all employees are on tax code 2-TFT.

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  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
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    Hi Judy.  Your ATO calculations are as per the ATO TWC calculator.  Your Reckon results indicate that you are charging your employees tax on their SGC payments.  Suggest you edit each of those SGC items to check it out.
    John L G
  • Judy Smart
    Judy Smart Member Posts: 2 ✭
    edited July 2020
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    Hi John and Kevin
    Thanks for the help - but I can't see what I have to do to stop taxing SGC. Should I tick the exempt from reportable employer super contributions box? I have searched everywhere and can't find anything else. Appreciate your help. 
    Judy

  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2019
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    HI Judy.  Go and edit your SGC payroll item and when you get to the section ?Tax Tracking Type?, make sure that you select ?None.  ? You are not the first person to find that ?None ?has not been selected or say ?Gross Payments? has been selected in error.
    John L G
  • Debbie Mccoll_10210739
    Debbie Mccoll_10210739 Member Posts: 5 ✭
    edited May 2020
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    Hello John,  I have just incurred the same problem as Judy did awhile ago.  My tax rates has been correct until the first week of May. I have checked that the tracking type is none, which it is. However, the system is still calculating the tax on the super amount as well. Any other idea how to fix it?
  • Debbie Mccoll_10210739
    Debbie Mccoll_10210739 Member Posts: 5 ✭
    edited May 2020
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    Hi, I have solved my problem thankyou
  • Tanya Chiera
    Tanya Chiera Member Posts: 1 ✭
    edited July 2020
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    Hi 
    This is my second payrun on reckon one, and have noticed the same issue.  I am trying to see the above suggestions, however being very new I am not sure what I am looking for.
    Please help as the tax seems way too high for my employees.

    Regards
    Tanya

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