tax summary reports

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  • Updated 4 weeks ago
  • (Edited)
I am using Reckon Hosted and have upgraded to the 2018 version.  It is now taking 10 minutes to generate a Tax Summary Report and when I ask for the last tax quarter it produces results from 1 March to 31 May!  The last tax quarter should be 1 April to 30 June.  I then have to change the dates and wait another 10 minutes
How can I get the right dates without having to re-set, and can I speed it up?
I am generating the report for GST payable, not PAYG.
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MaryAnn

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Posted 4 weeks ago

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John Graetz

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MaryAnn.  As a thought, go to your Company Information tab and see what the setting is for your Financial Year.  It almost sounds as if this setting has been changed - perhaps it was for a specific report that was run and never changed back to the correct period.
John L G
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Annette Edwards

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I had this happen this week, MaryAnn.  I logged out and checked Company info which was all good.  Next time I went in it ran according to the right dates but the report is taking 20 minutes to complete which is very frustrating when you are having to have the company in single user to do so.